Troubleshooting Reference

For the most up-to-date troubleshooting reference, please refer to our MAKEiT Printer Troubleshoot Guide on Google Docs

Safety and Operating Environment

MAKEiT printers use Fused Filament Fabrication (FFF) type of 3D printing which requires heating the print material to near its melting point. The extruder module of the MAKEiT printer can reach temperatures up to 275°C/527°F, and the build platform up to 120°C/248°F. While working with heated equipment, caution is always needed during operation. Please take the following safety precautions while using your MAKEiT 3D printer:

  1. To avoid personal injury and part deformation, wait until the printer nozzles and build platform have cooled before attempting to remove the printed part.
  2. Do not touch the extruder module, build platform, or printing part at any time during printing or immediately after the printer has finished printing.
  3. In cases where it is necessary to interact with the printer while it is hot, such as exchanging printer nozzles, use heat-resistant safety gloves and proper tools.
  4. Any exposure to water or other fluids is likely to cause damage to the printer.
  5. The operational ambient temperature range is between 60°F and 90°F [15°C and 32°C], humidity between 20% and 50%. Attempting prints outside of these ranges will result in reduced final quality.
  6. Place your MAKEiT printer on a hard and sturdy surface or mounted on wall according to safe mounting instructions.
  7. Never place your MAKEiT printer on a cloth, fabric, or other soft surface. This will block airflow to the main chassis cooling fan and cause overheating issues.

Safe Removal of Printed Parts

The part removal tools included with your MAKEiT printer are sharp enough to cause injury if not used properly. Always use proper ‘sharps’ technique while using the removal tools to take parts off your printer’s print bed. Never place your free hand in the path of the removal tool and always aim force away from yourself and other. Allow the print plate to cool before handling. Work the tool slowly and patiently with side to side movements and even pressure. If necessary, flex the build plate slightly to help expose a corner of the printed part.

Improperly removing parts from the print plate may damage or prematurely wear out your surface sheet. Never remove parts by pulling them straight off the bed as this can unnecessarily stress the surface sheet’s adhesive causing it to pull away from the build plate, especially with large parts.

Warranty Considerations

Unsafe or improper operation of the printer may void your printer’s warranty. If you have any questions about what is allowable under warranty please contact us or refer to our Terms of Service page.